My PaperStore order won't download/open
If you've purchased an article on our site but are unable to download it via the download link, you can contact Reprints Desk directly with your order number.
Customer Support at Reprints Desk
+1 (310) 477-0354 option 1
customersupport@reprintsdesk.com
They will be able to provide you with a working download link. If you've already downloaded your article but it won't open, Reprints Desk can similarly help you troubleshoot.
If you continue to experience issues, please open a support discussion here or email support@pubget.com.